Welcome to Team Smurf! These Terms of Use ("Terms") govern your access to and use of our website ([Your Website URL]) and our services, including but not limited to Dota 2 boosting, coaching, calibration, and low-priority removal.

By accessing or using our services, you agree to these Terms. If you do not agree, you should not use our website or services.

1. Definitions

• “Team Smurf” – Refers to our website and services.
• “User” or “You” – Any person or entity using our website or purchasing our services.
• “Booster” – A professional player providing boosting services.
• “Services” – Includes boosting, coaching, calibration, low-priority removal, and other related services offered on our website.
• “Account” – Your Dota 2 account or any other gaming account used for our services.

1. Eligibility

To use our services, you must:
✔ Be at least 18 years old (or have parental consent if under 18).
✔ Own a valid Dota 2 account.
✔ Not be banned or restricted from using online gaming services.
✔ Agree that you are purchasing a digital service and not a physical product.

We reserve the right to refuse service to anyone for any reason.

1. Description of Services

We provide game-boosting and coaching services for Dota 2, including:

3.1 MMR Boosting

• We play on your account to increase your Matchmaking Rating (MMR).
• Your account details must be provided to complete the service.
• We use VPN protection to enhance security.

3.2 Calibration Matches

• We assist with placement (calibration) games for new Dota 2 seasons.
• We ensure the best possible outcome for your ranked calibration.

3.3 Low-Priority Removal

• We complete the required number of low-priority games on your account.

3.4 Coaching

• We offer 1-on-1 coaching sessions to improve your gameplay.

By using our services, you confirm that you understand the nature of boosting and its associated risks.

1. Account Security & Risk Disclaimer

4.1 Account Sharing & Risks

Using our MMR Boosting, Low Priority Removal, or Calibration Services may require you to share your account. This is against Valve’s Terms of Service, meaning your account may face suspension, MMR resets, or other penalties.

We take every precaution to reduce risks, including:
✔ VPN Protection (to match your region).
✔ 100% Manual Play (no cheats, hacks, or scripts).
✔ Strict Confidentiality (your details are never shared).

However, we cannot guarantee that your account will never be flagged by Valve. By purchasing our services, you accept these risks and acknowledge that Team Smurf is not responsible for any penalties imposed on your account.

1. Payment & Refund Policy

5.1 Accepted Payment Methods

We only accept PayPal as a payment method.

5.2 Refund Policy

• Full Refund – If your order has not started yet.
• Partial Refund – If your order has started but is not completed.
• No Refund – If your order is already fully completed.

If you request a refund, we may process it within 3-5 business days. Chargebacks or disputes without contacting us first will result in account suspension from our services.

1. Order Processing & Completion Time

6.1 Estimated Completion Time

• The time required to complete your boost varies based on the rank, order size, and booster availability.
• Most boosts take between 24 hours to 10 days.

6.2 Order Pausing

• If you need to pause your boost (e.g., to play on your account), you must notify us in advance.
• Frequent pauses may delay your order.

1. Customer Responsibilities

By using our services, you agree to the following:
✔ You will not log into your account during a boosting session unless approved.
✔ You will not attempt to communicate with the booster directly unless through our support.
✔ You will not use third-party cheats, hacks, or scripts during or after a boost.
✔ You accept all risks associated with boosting, including potential penalties from Valve.

Failure to follow these rules may result in cancellation of your order without a refund.

1. Privacy & Data Protection

Your privacy is our priority. We:

• Never share your personal or account information with third parties.
• Use secure encryption and VPNs to protect your data.
• Only store essential order details for customer service purposes.

For more details, see our Privacy Policy.

1. Prohibited Activities

You must not use our website or services to:
❌ Engage in fraud, chargebacks, or payment disputes.
❌ Promote illegal activities or hacking.
❌ Share your order details with third parties.
❌ Attempt to reverse-engineer our services.

Any violation of these rules will result in permanent suspension from our services.

1. Liability & Disclaimers

✔ We are not affiliated with Valve Corporation, Steam, or Dota 2.
✔ We are not responsible for any actions taken against your account by Valve or Steam.
✔ We provide our services “as is” with no guarantees on exact rank gains or calibration results.
✔ We are not responsible for lost items, skins, or in-game purchases on your account.

By using our services, you agree that Team Smurf is not liable for any penalties, bans, or losses related to your Dota 2 account.

1. Changes to These Terms

We may update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of our services after changes means you accept the updated Terms.

1. Contact Information

If you have any questions about these Terms, feel free to contact us:

📧 Email: [email protected]
🌐 Website: Teamsmurf.com
telegram : @Teamsmurf
whatsapp : 090924939165